Why Clients Use the NESF Portal

⚡ Live Visibility

See incidents, fire watch time stamps, and patrol checkpoints the moment they’re logged.

  • security guard client portal
  • DAR dashboard
📊 SLA & KPIs

Track on-time patrols, exception alerts, report closure time, and shift coverage rates.

  • SLA dashboard
  • performance metrics
🧾 Easy Compliance

Export PDF/CSV for audits and project handovers — including logs, photos, and signatures.

  • compliance reports
  • fire watch logs

Key Features

Live Daily Activity Reports (DAR)

Searchable, time-stamped activity with attachments and comments.

Incident Reporting

Photo/video evidence, severity tagging, and resolution timelines.

GPS-Verified Patrols

Checkpoint scans, route adherence, and missed-round alerts.

Fire Watch Logs

Staffed intervals, time stamps, and exportable logs for AHJ review.

Schedules & Post Orders

View staffing calendars and current post instructions per site.

Billing & Invoices

Access statements, invoice history, and downloadable receipts.

How to Access the Client Portal

  1. Request Access: Email [email protected] with your account info.
  2. Verify Email: Click the invite link sent to your inbox.
  3. Create Password or SSO: Choose a strong password or connect via SSO if enabled.
  4. Add Team Members: Invite additional users with role-based permissions.
  5. Start Monitoring: View your Sites dashboard for reports, logs, and KPIs.

Need help? Call 703-869-6213 or email [email protected].

Security & Privacy

  • TLS encryption
  • Role-based access
  • Audit logging
  • Data minimization
  • Encrypted in transit and strong authentication practices.
  • Role-based access and audit logging for administrative oversight.
  • Data use transparency: We use portal data to deliver and document contracted services. No resale.

Integrations & Compatibility

Works on modern browsers and mobile devices. Exports to CSV/PDF for easy handoff to project systems. Contact us for custom data exports.

  • web application
  • CSV export
  • PDF export

Portal Changelog

v1.1 — Patrol KPIs Export

Added CSV export for route adherence and missed-round alerts.

View all releases

Client Portal FAQ

Is the portal included with NESF services?

Yes. Portal access is included for active clients at no additional charge.

Can I export reports?

Yes. Export PDF and CSV for DARs, incidents, fire watch logs, and invoices.

Can I limit access by site?

Yes. Assign permissions by site, portfolio, or organization roles.

What if I forget my password?

Use the “Forgot Password” link on the login page or contact support.

Support & Contact Hours

Support: Mon–Fri 8:00am–6:00pm ET · After-hours: on-call for urgent issues.

Phone: 703-869-6213 · Email: [email protected]

Results Clients See

Construction Site — Loudoun County

Reduced after-hours trespass incidents by 42% in 90 days using GPS patrol optimization.

Questions? Email [email protected] or call 703-869-6213.

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